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IRIS Financials Ideas Portal (Commercial & Charity)
Status Under Investigation
Workspace IRIS Financials
Created by Guest
Created on Jul 28, 2023

Screen Resolution Issue Fix

Some laptops when connected to accounting don't connect properly with regards to the screen size that show through the remote desktop/gateway. Iris advised to change resolutions on main laptop after logging in, but this isn't a fix/don't sometimes work anyway - needs a permanent fix. Way of fixing further is making accounting a true cloud based system and not a gateway system.

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    Graham Fain
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    Aug 23, 2023

    Thanks for your your message. We are currently investigating solutions that can be included in an upcoming version.
    Kind regards